Hi, I'm Sophie.
A User Experience Consultant in New York City
I create experiences.
Sophie performed exceptionally well, managing a large backlog of work, delivering exceptional presentations and engaging with end users and stakeholders across the business...Here's that project
– Head of Retail Solutions, ASB Bank
Her ability to envision and then articulate in a storyboard of how the solution would appear to the end-user was outstanding. Here's that project
– Lecturer, Information Systems, the University of Auckland
Her personality and ability to relate and communicate effectively are her strengths. Here's that project
– Senior Manager, Retail Solutions at ASB Bank
Her hard work and dedication was particularly evident in the high quality of her design and analysis work.Here's that project
– Chief Architect, ASB Bank
What can I do?
First, I thoughtfully engage with clients, users and stakeholders through both professional interviews or more relaxed sessions to elicit qualitative and quantitative information including needs, likes and dislikes.
I then analyze the data and present the findings in easy-to-understand formats for business, technical and design-centered professionals.
Next, I use the findings from research and notes from stakeholder discussions to sketch low-fi wire-frames and design content (such as icons).
Once the sketches have been accepted by the team, I produce mid-fi mock ups in Sketch App that present a closer representation of how the system will look.
If necessary, I can create hi-fi designs in applications like Photoshop.
Check out my PortfolioDownload my CV
Once the system is complete, I create a handover document that includes information including research, analysis, design and development documentation, system testing and user manuals.